Return & Exchange
Need to return or exchange?
Start your return request in just a few clicks.
7-Day Easy Returns
We want you to be satisfied with your JP Enterprisee purchase. Products can be returned or exchanged within 7 days of delivery ONLY in case of damage or size issues.
Conditions for Return
- Item must be unused, unwashed, and in original condition.
- All tags, labels, and original packaging must be intact.
- Returns are only accepted in case of a damaged product or for a size exchange.
- Returns are not accepted if you simply do not like the product.
- Custom-fitted or altered garments cannot be returned.
How to Initiate a Return?
1
Go to the "My Orders" or "Track Order" section on our website.
2
Select the item you wish to return and click on "Return/Exchange".
3
Pack the item securely and our courier partner will pick it up from your doorstep within 48 hours.
Refund Process
Once we receive the returned item and it passes quality checks, we will initiate your refund:
- Prepaid Orders: Refund will be credited back to the original payment method within 5-7 business days.
- COD Orders: Refund will be provided as Store Credit or via Bank Transfer.